For up to date service information or to report an emergency housing repair, please click on our service updates page here
Want to move house but not have to wait on the housing list?
What is a mutual exchange?
How do I find someone to swap homes with?
You can apply to swap with the tenant of any social landlord in the UK. The main way that we recommend finding someone to swap with is to go to the House Exchange website at www.houseexchange.org.uk and create an account. All Stirling Council tenants can sign up to the website for free. We recommend that you upload pictures of your home to attract people to swap with, and people with pictures uploaded are much more likely to find a swap.
Once you have an account and have pictures uploaded you can search for other people looking to swap homes and contact them to see if they are interested. Once you’ve found someone to swap with, you should contact us (and the other person’s landlord if it is not Stirling Council) to make an application to swap.
There are also Facebook groups set up where people look for house swaps, though these are not run or monitored by Stirling Council.
What are the conditions for getting permission for a mutual exchange?
We cannot unreasonably withhold permission for a mutual exchange. However, we may refuse an application if: -
- A court has granted a decree for repossession of your property or that of the person you want to swap with;
- We are taking legal action to repossess your property or that of the person you want to swap with;
- One of the households would end up being “overcrowded” (as defined in our allocations policy) or grossly under-occupying the property as a result of the swap; or
- The exchange would mean that a property adapted for the needs of the elderly or those with a disability would have nobody living in it who needs the adaptation.
This list is not exhaustive there may be other reasons why we would withhold permission.
They are: -
- We will inspect your property to make sure it is in good condition and carry out an electrical safety check.
- We will check your rent account. If you have any rent arrears the swap cannot go ahead unless you have been keeping to an arrangement for 13 weeks and are continuing to make payments.
If the person you wish to exchange with is a tenant of another landlord, we will ask their landlord for a tenancy reference.
What will happen if the mutual exchange is refused?
We will write to you and explain the reasons for refusing permission unless this would involve a breach of confidentiality, for example, we cannot tell you if a court order has been granted to repossess the other person’s property.
If either party does not agree with our decision you can appeal against this decision in writing to the relevant manager. The manager will then advise you of their decision within 10 working days.
- If you are not satisfied with their decision you can appeal to the Service Manager. You will receive a response within 15 working days.
- If you remain dissatisfied you can use the Council’s Complaints Procedure.
- If you are still not satisfied with our decision you will have a further 21 days to lodge an appeal to the Sheriff Court.
When can I move
Last updated: Friday, June 25, 2021 2:03 PM