If the pothole is dangerous and will/has caused damage or injury, please call us on 01786 404040.

Please check that the road is not a private road.

If the pothole is on a motorway or trunk road, please contact the highway agency.

If you wish to make an insurance claim, as well as, report a pothole please complete a Road Defect Insurance Claim Form.

Our Customer Service Team responds to enquiries Monday to Friday, 9am to 5pm. If you email out with these timescales, you will need to wait for a response.  If you need to report an emergency, please call 01786 404040 and our Emergency Out Of Hours Team will support you.

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Last updated: Tuesday, June 1, 2021 4:39 PM